Privacy Policy

Effective Date: March 12, 2026

This Privacy Policy describes how TurfBrain (“we,” “us,” or “our”) collects, uses, and shares information in connection with your use of the TurfBrain platform, website, and services (collectively, the “Service”). By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

Account Information: When you create an account, we collect your name and email address.

Project Data: When you use the Service, you may input turf measurements, site plans, shapes, dimensions, and related project data. This data is stored in your account to provide the Service.

Payment Information: When you subscribe to a paid plan, payment processing is handled entirely by Stripe, Inc. We do not directly collect, store, or process your credit card number, bank account details, or other financial information. Stripe’s handling of your payment information is governed by Stripe’s Privacy Policy.

Communications: If you contact us for support or provide feedback, we may collect the content of those communications.

1.2 Information Collected Automatically

When you use the Service, we may automatically collect certain technical information, including your IP address, browser type, device identifiers, operating system, referring URLs, and general usage patterns. We may use cookies or similar technologies to facilitate this collection.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and manage your subscription
Respond to your requests, comments, and questions
Send you technical notices, security alerts, and administrative messages
Detect, prevent, and address fraud, abuse, or technical issues
Comply with legal obligations

We do not sell your personal information to third parties. We do not use your project data for any purpose other than providing the Service to you.

3. How We Share Your Information

We may share your information with the following categories of third parties, solely as necessary to provide the Service:

Stripe, Inc.: For payment processing. Stripe receives payment details you provide at checkout.
Hosting and Infrastructure Providers: We use cloud hosting services to deliver the Service.

We may also disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Retention

We retain your account information and project data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required by law to retain it. Aggregated, de-identified data that cannot reasonably be used to identify you may be retained indefinitely for analytics and product improvement.

5. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 All Users

You may access, update, or delete your account information at any time through your account settings.
You may delete your account by contacting us at getturfbrain@gmail.com. Upon deletion, your personal data and project data will be removed in accordance with Section 4.
You may opt out of non-essential communications by following unsubscribe instructions in any email we send.

6.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

We do not sell personal information as defined by the CCPA. We do not use or disclose sensitive personal information for purposes other than those permitted under the CCPA. To exercise your rights, contact us at getturfbrain@gmail.com.

6.3 Other State Privacy Rights

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), Montana (MCDPA), and other states with consumer privacy laws may have similar rights to access, correct, delete, and opt out of certain processing of their personal information. To exercise any applicable rights, contact us at getturfbrain@gmail.com and we will respond consistent with the requirements of your state’s applicable law.

7. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will delete it promptly.

8. International Users

The Service is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the Effective Date. Your continued use of the Service after the updated policy becomes effective constitutes your acceptance of the changes.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

TurfBrain
Email: getturfbrain@gmail.com