Terms of Service

Effective Date: March 12, 2026

PLEASE READ THESE TERMS CAREFULLY. By creating an account, subscribing to a plan, or otherwise accessing or using the TurfBrain platform and services (the “Service”), you agree to be bound by these Terms of Service (these “Terms”). If you do not agree to these Terms, do not use the Service.

The Service is provided by TurfBrain (“we,” “us,” or “our”). “You” refers to the individual or entity accessing or using the Service.

1. Description of Service

TurfBrain is a software-as-a-service (SaaS) platform that provides tools for estimating artificial turf material requirements, including turf cut optimization, waste estimation, materials calculation, and job costing. The Service is intended to assist turf installation professionals with project planning and estimation.

2. Estimation Disclaimer — No Guarantee of Accuracy

THE SERVICE PROVIDES ESTIMATES AND CALCULATIONS INTENDED AS PLANNING TOOLS ONLY. All measurements, cut plans, material quantities, waste calculations, and cost estimates generated by the Service are approximations based on the data you input and the algorithms and models used by the Service. They are not guaranteed to be accurate, complete, or suitable for any particular purpose.

YOU ARE SOLELY RESPONSIBLE for verifying all measurements, calculations, and material quantities before ordering materials, providing quotes to customers, or commencing any installation work. The Service does not replace professional judgment, on-site measurement, or verification of project specifications.

WE ARE NOT LIABLE for any losses, damages, costs, or expenses arising from reliance on calculations or estimates generated by the Service, including but not limited to: over-ordering or under-ordering of materials, inaccurate quotes provided to your customers, installation errors, project delays, or any other direct, indirect, incidental, or consequential damages.

By using the Service, you acknowledge and agree that all output from the Service is provided on an “as-is” basis and that you assume all risk associated with the use of such output.

3. Account Registration

To use the Service, you must create an account by providing a valid email address and your name. You agree to provide accurate information and to keep your account credentials confidential. You are responsible for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

4. Subscription Plans, Billing, and Payment

4.1 Plans and Pricing

The Service is offered on a subscription basis. Current plan tiers, features, and pricing are displayed on our website and may be updated from time to time. All prices are quoted in U.S. dollars.

4.2 Billing

Subscriptions are billed on a recurring monthly or annual basis, depending on the plan you select. By subscribing, you authorize us (through our payment processor, Stripe) to charge your designated payment method at the beginning of each billing cycle.

4.3 Free Trials

We may offer free trials of the Service. At the end of a trial period, your account will be converted to a paid subscription unless you cancel before the trial expires. We will notify you before your trial ends.

4.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period — you will retain access until then. We do not provide prorated refunds for partial billing periods. We reserve the right to issue refunds or credits at our sole discretion.

4.5 Price Changes

We may change our subscription pricing at any time. We will provide you with at least 30 days’ notice of any price increase. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new pricing.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable law or regulation
Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code or algorithms of the Service
Interfere with or disrupt the integrity or performance of the Service
Access the Service through automated means (bots, scrapers, etc.) without our prior written consent
Resell, sublicense, or redistribute access to the Service without our prior written consent
Use the Service to develop a competing product or service
Upload or transmit any malicious code, viruses, or harmful content

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including all software, algorithms, designs, text, graphics, and other content provided by us, is owned by TurfBrain and is protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use the Service in accordance with these Terms.

6.2 Your Data

You retain all rights to the project data, measurements, and other content you input into the Service. By using the Service, you grant us a limited, non-exclusive license to use your data solely for the purpose of providing the Service to you. We will not use your project data for any other purpose without your consent.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, in no event shall TurfBrain, its members, managers, officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or in connection with your use of or inability to use the Service, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

OUR TOTAL AGGREGATE LIABILITY to you for all claims arising out of or in connection with these Terms or the Service shall not exceed the total amount you paid to us for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any defects will be corrected.

WITHOUT LIMITING THE FOREGOING, we make no warranty or representation regarding the accuracy, reliability, or completeness of any calculations, estimates, material quantities, cut plans, or other output generated by the Service. All such output is provided for informational and planning purposes only.

9. Indemnification

You agree to indemnify, defend, and hold harmless TurfBrain, its members, managers, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) any claim that your use of the Service caused damage to a third party; or (e) any project data or content you submit through the Service.

10. Term and Termination

These Terms are effective until terminated. We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. Sections 2, 6, 7, 8, 9, 11, 12, 13, and 14 shall survive termination.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Franklin County, Ohio, and you consent to the personal jurisdiction of such courts.

12. Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. You and TurfBrain agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (except for claims for injunctive or equitable relief) shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall take place in Franklin County, Ohio, or at another mutually agreed location. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

CLASS ACTION WAIVER: You agree that any arbitration or legal proceeding shall be conducted on an individual basis only and not as a class action, collective action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Accessibility

We are committed to making the Service accessible to all users, including individuals with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you experience any accessibility barriers when using the Service, please contact us at getturfbrain@gmail.com so that we can work to address the issue.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, or pandemics.

14.6 Notices

We may provide notices to you via the email address associated with your account. You may provide notices to us at getturfbrain@gmail.com.

15. Contact Us

If you have questions about these Terms, contact us at:

TurfBrain
Email: getturfbrain@gmail.com

By clicking “I agree” or by creating an account and using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.